Diamond jo casino hotel northwood iowa

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Obviously, I will never recommend this casino to any of our friends and I will have a difficult time ever returning to this buzz-kill establishment. Jason Shaw, supervisor, and another shorter male who was the pit boss were very rude with God-like comlexes who wouldn't explain their decisions (just made threats to us). Multiple dealers even said that they didn't notice my wife and her friends were even drinking but yet again, the egotistical pit bosses would refuse to hear the customer's side. Later on they also cut-off another friend of ours from drinking, yet other patrons were very loud and unruley and nothing was done. The power-hungry pit bosses were very accusatroy without knowing the facts and would not even reimburse the drinks that we had just ordered at the table when they decided to cut off my wife and her friend. My wife's friend had a single drink the whole night that she was sipping on. For starters my wife and her friend were wrongly accused of having too much to drink. Our group consisted of ten people and unforunately, we recommended this casino for our group.

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